Frequently Asked Questions
You might need some information regarding our Indoor Play Center after business hours. Below are the answers to the frequently asked questions from our clients.
Our open play sessions are two hours long and are $18 per child (crawling and older). There is a $3 per child sibling discount; Children under one pay $10 per session (sibling discounts do not apply to infant tickets). If you plan on attending open play regularly, you may also want to consider signing up for a membership! We offer an Open Play Membership for $60 (+tax) per month and an unlimited open play and class membership for $125/month (+tax)!
Our play sessions are two hours long. When booking your reservation, please be advised that your play pass is only good for the two-hour window in which the play session is stated to run for. If you arrive late to your session or leave early, no refund will be given. Please keep in mind that some kids can play for half an hour and hit their personal limit, while others can play the full two hours and still have the energy to go more.
Our play center is designed for children aged 0-7; We have two separate play areas- one for ages 0-1, and another for ages 1-7. The infant area is equipped with soft play equipment and toys that our littlest explorers can enjoy. If your child will be using the play area, we do ask that you purchase a play pass for that child. If your child is a under a year of age, it is a $10 charge per session, while a year of age and up pay $18 per session; If your infant is just tagging along with a parent, but will not be using the play area, there is no charge for them.
We have a socks only requirement for our play area. If you or your child do not have socks with you, we will have socks available for purchase at $3 per pair.
Yes. We do allow you to bring food into the lounge area. Food is not permitted in the play areas. Glass bottles/ containers are not permitted.
We are excited to offer several specialty classes, ranging from Mommy & Me fitness classes, our Little Learners Class (for those not yet enrolled in pre-k program), Mommy & Me Tot Time Dance Class, Mother’s Circle Class (for mothers that are less than a year postpartum to socialize with their babies/ engage in conversation with a licensed Dula) & more! Classes will be offered at $20 per child, per class, however if you plan on attending classes regularly, you may want to consider our Unlimited Class Membership for $100/ month (+tax) or our Unlimited Everything Membership, which includes unlimited open play, classes and 10% off parties! This package is $150/month (+tax)!
We offer three different memberships- the Open Play Membership, which includes unlimited open play for $60/ month (+tax); the Unlimited Class Membership, which includes unlimited classes for $100/ month (+tax) and the Playtime Paradise Unlimited Membership, which includes unlimited open play, classes and 10% off party packages for $150/ month (+tax)! Please be advised that even with a membership, you must reserve your spot for open play/ classes/ parties online to guarantee your spot. Walk-ins are welcome when we have the room to accommodate. Memberships and Admission are subject to taxes and fees.
Yes! We welcome everyone to our play center. While children older than seven are not allowed to use any of the play equipment (at any time), they are welcome to hangout in the lounge or help a younger sibling play in the play area. If an older child is seen using the play equipment, they will be asked to exit the play area and remain in the lounge for the remainder of your visit. There is also no charge for children older than seven, as they are not permitted to use the play equipment.
Parents are welcome inside the play area at anytime! The lounge is available for parents who would like to relax or get some work done while keeping a watchful eye on their children in the play area, however if a parent would rather explore the play area with their child, they are encouraged to do so!
Due to limited space, we do ask that strollers remain in your vehicle during your visit. Infant carriers are always welcome!
We encourage you to feed your child wherever and however you feel most comfortable. Please let us know if you would like additional privacy, and we will do our best to accommodate you.
No. Playtime Paradise is an indoor play center, not a daycare facility. Parents are required to be present at all times and remain fully responsible for their children during their visit.